- #APPLE WONT FO APPLECARE FOR 2012 MAC SERIAL NUMBER#
- #APPLE WONT FO APPLECARE FOR 2012 MAC SERIAL#
- #APPLE WONT FO APPLECARE FOR 2012 MAC FREE#
- #APPLE WONT FO APPLECARE FOR 2012 MAC MAC#
#APPLE WONT FO APPLECARE FOR 2012 MAC SERIAL#
This includes a handy set of instructions specific to the device on where to find that serial number.
#APPLE WONT FO APPLECARE FOR 2012 MAC SERIAL NUMBER#
You can enter your phone number to receive a call back from AppleCare you can schedule a call for another time you can choose to contact AppleCare later while saving the choices you already made or the new option, which is "Chat."Ĭhoose your option, Chat is at the bottomĪt this point, Apple wants to make sure you have AppleCare covering the device, and the company asks you to enter the serial number for the product.
Once you have chosen your specific problem, you're given several options for contacting Apple. Note that "The topic is not listed" is an option, so don't panic if you don't see yours.
#APPLE WONT FO APPLECARE FOR 2012 MAC MAC#
Problem areas specific to your device, in this case Mac desktops.Īpple wants to narrow the problem further, so once you pick your main problem area, you will be asked to pick something very specific, as shown below. In my example, I chose "Mail and Other Applications." Each product category has problem areas specific to those devices, so pick the one that represents your problem, and if you don't see it, check the "Other Topics" area. In the case of Mac desktops, these ranged from startup and power to printing. Once you have selected your category, you will be asked to select from several categories of problems. In my examples, I chose "Mac desktops" for no particular reason. Once you click the "Get started" button, you're taken to a page where Apple's products and services are broken down into broad categories: Mac, iPod, iPhone, iPad, iTunes, Apps & Software, and "More Products & Services," as shown below.Īt this point, you'll need to choose which device, product, or service you want support for. At the top of that page is the option to "Get started," as shown in our next screenshot. If you click or tap that square, you'll be taken to a page that explains some of your contact options. There is also an option to "Contact Apple Support," as shown in our first screenshot. If you visit Apple's Support page, you'll find lots of options for manuals, videos, downloads, tech specs, and Apple's support boards(Communities). The option allows you to get one of Apple's support staff in a text conversation right in your browser. Usually by inspecting the rest of the cable (not pictured) you will see other signs of excessive force so absent those signs of stretching and tearing, this might be covered despite what looks like an obvious cut/rip due to a tug.Apple has added a new online chat option for AppleCare support, as noted by CNet. If Apple didn't make the cable correctly, it's likely it would fail immediately, but the longer the time that passes until you take it in for service, it's more likely to be an external force causing the tear. If the rest of the adapter cord is worn and starting to show normal signs that it's just wearing out (no cord lasts forever, especially when wrapped, unwrapped, tugged) you might be asked to pay for a replacement if it's not clear the physical separation was a defect in manufacturing.
If your cable is otherwise pristine, no bends, no mars, no scuffs and it's clearly not worn - you might think that this split could be caused by either abuse/nick/cut/carelessness or perhaps not holding up as designed. Be sure to bring in the computer used with the adapter it is required to process potential adapter replacements. Signs of accidental damage would negate any coverage.
#APPLE WONT FO APPLECARE FOR 2012 MAC FREE#
Pending the results of the evaluation, you may or may not be eligible for a replacement adapter free of charge.
Whether your product is in or out of warranty, you can take your adapter to an Apple Authorized Service Provider or Apple Retail Store for evaluation and replacement if necessary.
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